The Support Guys

IT Support

Workstations, Servers, software updates, hardware troubleshooting.

EPOS Support

Installations, configuration & training.

AV / Video

Projectors - setup and bulb replacement.

Services

Remote focussed support with site visits available where required. Straightforward help, done properly.

  • Backup assistance, implementation and recovery guidance
  • PC and workstation issues β€” performance, stability and troubleshooting
  • Server support β€” basic health checks, storage, updates and fault isolation
  • Windows setup and configuration β€” accounts, security and device onboarding
  • Email support β€” setup, mailbox configuration and common delivery issues
  • EPOS installation, configuration and staff training
  • Printer and label printer issues β€” drivers, queues, network printing and setup
  • Device support β€” laptops, desktops, peripherals and user assistance
  • Networking support β€” Wi-Fi, switches, cabling checks and connectivity faults
  • Remote assistance for software installs, updates and configuration
  • AV projector support β€” setup, troubleshooting and lamp/bulb replacement
  • Phone consultancy β€” charged per hour or per session
  • iOS & Android Device support & configuration

Remote Support

Fast troubleshooting, installations, updates and guided fixes.

On-Site Visits

Installations, parts replacement and hands-on fixes when needed.

Phone Support

Planned sessions or urgent triage β€” clear, practical advice.

Contact

Send an enquiry and we’ll get back to you.